ETUTOR ONLINE LEARNING USER GUIDE
Website access Issue

Clear Browsing Data / Cache & Cookies

For Google Chrome For Safari on Mac For Microsoft Edge

Manage Cookies

For Google Chrome For Safari on Mac For Microsoft Edge

Access to Microphone

For Google Chrome For Safari on Mac For Microsoft Edge
Login Issues
1. I have forgotten my Login ID.

Your Etutorlearning.com Login ID is an email address that you have registered with Etutorlearning.com.
To check your login ID, you may contact our Helpdesk.

2. I have forgotten my password.

Reset Password via Email:

  • (a)On the login page, click Get Password.
  • (b)Enter your email that you registered as user ID.
  • (c)Click on Send Code.
  • (d)An email with a verification code will be sent to your registered email address.
  • (e)On the Reset Password page, enter the verification code, and click onVerify.
  • (f)Enter the new password and re-enter the password to confirm that you have entered it correctly.
  • (g)Click Submit.
  • (h)If your password has been successfully reset, you will be able to login.
3. I did not receive a password reset email.

When you use the Get Password feature to reset your password successfully, an email with a verification code will be sent to you.
If you cannot find the email in your inbox, it may be in the Junk/Spam folder. Alternatively, you may contact our Helpdesk.

Customer Care Helpdesk:
  • Hotline: (65) 6742 7555 (Monday to Friday: 9am - 6pm; Saturday: 9am - 1pm)
  • WhatsApp: (65) 9012 6012 (Message)
  • E-Mail: service@ecombay.com